statements

What’s the Difference Between a Bill and an Invoice?

The words “bill” and “invoice” are often used interchangeably across industries and in conversation. Though not a major crime against the language (they’re swapped with such frequency, it’s unlikely a misunderstanding would occur), it’s worth noting the differences. The two are related, but they’re not twins. Bill: What we most commonly refer to as a …

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What Scares You?

In business, the idea of a failing customer communications program can be frightening.  In today’s fast-paced world, you only have a moment to get your customer’s attention and multiple mailings can be costly and end up turning customers off. Research shows that regular and consistent customer communication programs help build loyalty and trust.  But in …

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What Frightens You?

The idea of a failing customer communications program can be frightening.  Business today moves at an accelerated pace.  You only have a moment to get your customer’s attention and multiple mailings can be costly and end up turning customers off. Research shows that regular and consistent customer communication programs help build loyalty and trust.  But …

What Frightens You? Read More »

What Scares You?

What Scares You? The idea of a failing customer communications program can be frightening.  Business today moves at an accelerated pace.  You only have a moment to get your customer’s attention and multiple mailings can be costly and end up turning customers off. Research shows that regular and consistent customer communication programs help build loyalty …

What Scares You? Read More »

Billing Design Best Practices: Let Color Do the Talking

Color plays an increasingly important role within transactional documents. We asked our in-house design experts, Bobby Schwegler and Ashley Sherrow, to share some tips on how to use color to make the most of your invoice or statement.  1. What is the overall value of bringing color into your invoice or statement? Ashley:  I’ve seen firsthand …

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