print and mail

The Benefits of Having Production Facilities Across the Country

Customer communications need to be timely, because time is money. There’s urgency even in the minor transmissions, which is why it’s a no-brainer to seek assurances that production of these communications is quick, fluid, and uneventful. There must be options and back-up plans in place. With key business matters, more of the same is better. …

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2018 Postal Rates Increase Takes Effect Jan. 21

After approval from the Postal Regulatory Committee last month, the USPS will move forward with new postal rates for market dominant mail (first class letters, postcards and flats, and standard mail letters and flats) and competitive mail (priority mail, packages). The changes go into effect on January 21. There will be a one cent increase …

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How to Send Additional Messages to Customers Without Additional Mailings

OSG’s Additional Messaging Page is designed to let you communicate more with less.

Let the Madness Inspire You

This weekend is Selection Sunday. You know what that means! Tourney Time is upon us. What that also means is that employers can expect to see a slight dip in productivity this month. According to a study by employment consulting firm Challenger, Gray and Christmas, nearly 2.5 million people devote over an hour of each …

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Postal Rates to Increase in 2017

 As your print and mail authority, we wanted to let you know that the Postal Rate Commission has approved some United States Postal Service (USPS) rate and structural changes. For the first time in several years the USPS has requested rate increases for both its competitive (packages and overnight shipments) and market dominant products (letters …

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What Scares You?

In business, the idea of a failing customer communications program can be frightening.  In today’s fast-paced world, you only have a moment to get your customer’s attention and multiple mailings can be costly and end up turning customers off. Research shows that regular and consistent customer communication programs help build loyalty and trust.  But in …

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Use Calendar Inserts to Show Your Customer Appreciation

Calendars are all around us: On bulletin boards at work, on our phones and hanging somewhere in our kitchens. One of the advantages of physical calendars is the ability to publicize your company. When people use a calendar from your company they’ll see your logo and company name. Every time the customer uses your calendar …

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Paying Bills

Paper is Still Preferred for Credit Card Statements

We live in an on-demand age where information can be received in an instant by pressing a few keys on a mobile device. So if you assumed that most people now prefer receiving their credit card statement online nobody would fault you for your logic. And yet, a recent survey from CreditCards.com reported that 93 …

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Return Mail: The Unexpected Costs and Consequences

Do you know how much returned mail is costing your company? It’s probably more than you think. Every piece of undeliverable mail — whether it be an important financial notice or monthly statement — causes financial strains on your company, can impact your relationship with customers, and ultimately affect your bottom line. Four point two percent …

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