EBPP

How to Strengthen the Customer Relationship

Looking for a new way to help reinforce and strengthen the customer relationship? Think about this. As a society we’ve become so accustomed to having access to any type of information—our various account information included—at all hours of the day and night and in all different forms that it’s expected at this point. So here’s …

How to Strengthen the Customer Relationship Read More

Letting Your Customers Choose How and When They Want to Pay Part II

Last week we discussed how bill payment options have changed. This week we take a look at some of those different options. Electronic and On-Demand Options Today, consumers young and old expect technology to be integrated into their everyday lives. This includes viewing and paying bills online. Think it’s only the Millennials and Gen Y consumers …

Letting Your Customers Choose How and When They Want to Pay Part II Read More

Letting Your Customers Choose How and When They Want to Pay Part I

There was a time when people once got their news from the morning newspaper and nightly newscast, but today people can read and view breaking news in real-time on their mobile device or desktop computer. The choice, speed and flexibility today’s technology gives us has forever changed the way we live. Our lives are becoming …

Letting Your Customers Choose How and When They Want to Pay Part I Read More

What Scares You?

What Scares You? The idea of a failing customer communications program can be frightening.  Business today moves at an accelerated pace.  You only have a moment to get your customer’s attention and multiple mailings can be costly and end up turning customers off. Research shows that regular and consistent customer communication programs help build loyalty …

What Scares You? Read More

Scroll to Top