customer communication

OSG Top 5 Blogs of 2019

OSG’s Top Five Blogs of 2019

2019 was a big year. With it came the end of multiple movie sagas, countless bingeworthy television shows, and an entire decade. Such a landmark calls for a bit of reflection. And what better way to celebrate the end of an era than by looking back at our top 5 blogs of 2019?

Top 5 Reasons OSG is Leading the Way in Omnichannel Communications

Today’s communications landscape is a revolving door of new technologies and channels, funneling in and out faster than passengers on a subway. Keeping up with the rapid-fire evolution requires a specific skillset and forward-thinking initiative. But while technologies may continue to emerge, the holy grail of communication has been, and still remains, achieving true omnichannel capability.

Opti is the New Omni

Optichannel communication utilizes the overarching framework of omnichannel but propels it further by anticipating which channel will be the most favorable – or optimal – to the customer at any given time.

Make Your Bill Work for You

Integrating OSG Dynamic Messaging with your bills and invoices provides you with the perfect chance to open a door of communication every month.

millennials

If You Build It, Millennials Will Come

Like generations before them, Millennials’ needs and expectations when interacting with brands are vast and varied. Understanding exactly how to target this generation is the key to increasing your Millennial customer base. 

The Secret to Effective Communication? Get Personal

Personalizing your critical customer communications means going beyond merely addressing your customer by name – it means understanding your customer and what they need from your company and your products or services.

Scroll to Top