client relations

Have Fun Today

How’s your day going so far? If you said same old, same old or if you said not good, your office must not have gotten the memo. Today is National Fun at Work Day. Don’t believe us? Look it up online. And since today is a day when the rules are a little more lax, …

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Marketing Minute – With a Referral Program Everyone’s a Winner

Marketing Minute – With a Referral Program Everyone’s a Winner A customer who is referred by another customer has a 16% higher lifetime value. A referral program is one of the most effective marketing and customer communications programs you can implement. By using a referral program, your business can expand its customer base, increase visibility …

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New Year’s Resolutions

It’s that time of year again. Many of us are looking forward to starting off 2014 with a renewed sense of enthusiasm and purpose. If you are thinking about your New Year’s Resolutions, why not add a few resolutions for the workplace too? They don’t have to be grandiose, like overhauling your company’s entire technology …

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Communicating Across All Channels

Communicating Across All Channels The average person is exposed to over 3,000 messages per day—or more than 90,000 messages per month—and those messages are coming through a multitude of channels. The good news is that even in today’s competitive marketplace, transactional documents are opened and read 95% of the time, with the longest “read” time …

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