OSG Marketing Services: Calendar Inserts

Calendar inserts are a great way to kick off your lifecycle marketing initiative. You can increase your customer touch points and show your loyal customers a little appreciation by sending them a calendar for next year. Fully utilize your invoice and statement package and maximize your marketing dollars by customizing your calendar inserts to incorporate your brand …

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Transpromotional Marketing

                    By implementing transpromotional marketing or “transpromo”, which is the effective combination of invoices and targeted marketing material, you can significantly increase your revenue stream and build your customer relationships. A five percent increase in current customer business can translate into as much as a 50 percent …

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Outsourced Billing

                  With the ever-expanding reach of new technologies and the availability and accessibility of the internet, businesses are faced with more rapid changes in everything from business processes to consumer behavior.  Employees are often forced to remove their focus from their core functions in order to tackle …

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A Conversation with Lenny Taylor, Senior Director of Customer Care

Tell us about your background and role at OSG. I have 25 years of management experience focusing on areas of customer support, customer retention, production management, process enhancement and I also have a strong background in USPS regulations. I’ve been with OSG for over 14 years – 12 of which, I have managed our customer …

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