Customer Communications Management

Omnichannel communication

Top 5 Reasons OSG is Leading the Way in Omnichannel Communications

Today’s communications landscape is a revolving door of new technologies and channels, funneling in and out faster than passengers on a subway. Keeping up with the rapid-fire evolution requires a specific skillset and forward-thinking initiative. But while technologies may continue to emerge, the holy grail of communication has been, and still remains, achieving true omnichannel capability.

How to Reach Customers Quickly Using One Program

When you’re trying to reach customers with an important message, time is of the essence. A self-service program that simplifies the process is key to streamlining communication. OSG Letter Composer is just that. Using an online composition tool, you can customize and edit customer letters, regulatory notices, collection letters, and other personalized communications. Because you’re …

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3 Reasons to Outsource Your Billing with OSG in 2018

Outsourcing your transactional communications can have a powerful effect on your business and its bottom line, whether you opt for an EBPP solution or traditional print and mail. Here are three specific reasons to do it. Free up your employees’ time. Billing can be a complex process. Using a single-source provider for all your billing …

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