Company Newsletters are a Great Way to Stay in Touch with Your Customers


Do you have a company newsletter? It’s a great way to stay in touch with your customers and build brand loyalty.

Think in this day of Tweets and Posts that newsletters are no longer relevant? In a recent report issued by Quartz Insights, 60 percent of almost 1,000 global executives, indicated that they read an email newsletter as one of their first three daily news sources—more than twice as high as news apps.

The study went on to report that if they read work-related content that they felt was valuable, 91 percent said they would share it via email.

So, what are you waiting for? Not only is a company newsletter a great way to stay in touch with your customers on a regular basis, research shows that the content will be read and, if deemed valuable, shared.

What should the goals of your newsletter be?

  • Educate Your Target Audience. As a valuable source of information for your customers, your company newsletter can update them on the latest happenings within your company, answer frequently asked questions, include store hours and contact information or further explain a service plan.
  • Establish Recognition. Establishing your brand is powerful. The regular delivery of your newsletter will help your customers develop a strong sense of your brand. Your newsletter is a simple and effective marketing tool that is perfect for spreading information directly to your audience. Use it to announce a new product, promotional discounts or just send season’s greetings.
  • Increase Web Traffic. Your newsletter is the perfect vehicle to drive traffic to your website. With the proper use of content and links within your newsletter, customers can quickly and easily access your website which helps further establish your brand. A company newsletter is also a subtle reminder to those customers who may have lost touch with your business.
  • Communicate More Effectively. Developing reliable and timely communication with your customers is important for your business to thrive. Although you have plenty of marketing tools at your disposal, only a newsletter gives you the adequate space you need to speak directly to all of your customers. This compelling form of communication will become something your customers will look forward to receiving.

 

Does your company produce a newsletter? Is it print, electronic or both?

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About OSG

OSG provides integrated multi-channel print and mail and electronic billing solutions through a highly-controlled, state-of-the-art processing environment.

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