OSG is currently celebrating a 20th anniversary. We have seen rapid changes in the print and mail industry since we first started as a support for telecom carriers in 1992.
But, as Winston Churchill once said, “There is nothing wrong with change, if it is in the right direction.”
As we look back at our first 20 years, we take pride in the fact that we have embraced change by introducing new technologies and processes that have benefited our company and our customers. We know we wouldn’t be celebrating 20 years of success if we weren’t living our mission every day to provide the highest quality through our products and services.
To continue to give our customers the best possible service we have started a blog to stay even more connected in this ever-changing world.
Since 1992, we have expanded into diverse markets including financial services, newspapers, credit unions and heating oil propane companies. And we are now additionally supporting them with full-service marketing programs and electronic billing solutions.
We look forward to sharing our insight on all kinds of things including customer communications, billing technology and payment trends and we invite you to follow this blog and our other social media channels: LinkedIn, Facebook, Twitter and YouTube.
In the meantime, how are you keeping up with change? What have you implemented in your neck of the woods to strengthen the connection with your customers?